Privacy Policy

Effective Date: 1st July 2025

Eden Christian Retreats
✉️ vanessa@edenchristianretreats.co.uk
🌐 www.edenchristianretreats.co.uk
📞 07969 146307

1. Introduction

Eden Christian Retreats ("we", "our", or "us") is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you interact with us, including through our website, during event registration, or as part of attending our retreats.

2. Data Controller

Eden Christian Retreat is the data controller for the personal data we collect. If you have any questions about this Privacy Policy or how we handle your data, please contact us.

3. Information We Collect

We collect and process the following types of personal data:

a. Identity and Contact Data

• Full name
• Email address
• Telephone number
• Postal address
• Date of birth
• Emergency contact details

b. Special Category Data (processed with explicit consent)

• Medical information
• Dietary needs
• Religious belief
• Accessibility requirements

c. Event Information

• Registration details
• Payment information (processed securely via third-party providers; we do not store card details)
• Preferences for meals.

d. Technical Data
• IP address
• Browser type
• Device information
• Usage data via cookies (see Section 7)

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

• Consent: For sending newsletters, collecting health or religious belief data, or marketing materials.
• Contractual necessity: To manage your registration and attendance at the retreat.
• Legal obligation: For compliance with laws, such as safeguarding or health and safety.
• Vital interests: To protect your health or well-being in emergencies.
• Legitimate interests: To improve our retreat services and operations (where your rights do not override our interests).

5. How We Use Your Information

We use your data to:

• Register and manage your attendance
• Communicate with you regarding retreat details
• Ensure your safety, including medical needs and emergency contact
• Improve our retreats and operations
• Send updates and devotional content (with consent)
• Comply with safeguarding or other legal obligations

6. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Staff or volunteers responsible for retreat logistics or pastoral care
• Third-party service providers (e.g. website hosts, email services, payment processors)
• Emergency services or medical personnel in case of emergencies
• Government authorities or law enforcement where legally required
All third parties are required to handle your data in compliance with UK data protection law.

7. Cookies and Website Use

Our website may use cookies to enhance your browsing experience and collect anonymised analytical data. You can manage or refuse cookies through your browser settings. We use tools such as Google Analytics, which collect non-personal data such as device type, geographic region, and page views.

8. International Data Transfers

Your personal data is stored in the UK or within the European Economic Area (EEA). If any data is transferred outside these regions (e.g., through third-party services), we ensure that appropriate safeguards are in place in accordance with UK GDPR (such as standard contractual clauses).

9. Data Retention

We retain your personal data only for as long as necessary for the purposes it was collected, including legal or safeguarding obligations. Typically, we keep registration data for up to 6 years after the retreat. You may request deletion earlier if no legal obligation exists for retention.

10. Your Data Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing in certain cases
• Withdraw consent at any time (where consent was the basis of processing)
• Lodge a complaint with the Information Commissioner’s Office (ICO) – www.ico.org.uk

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal changes or improvements in our services. The latest version will always be available on our website.

Last updated: 1st July 2025